FAQ

Frequently Asked Questions

The Yo-Yo Shop is specialty retailer specializing in yo-yos and other skill toys and their related accessories.

The Yo-Yo Shop specializes in yo-yos and other skill toys as well as related accessories. Besides yo-yos you’ll find other skill toys such as spin tops, kendama, and more!

We are based in Orlando, Florida USA.

The Yo-Yo Shop is owned and operated by Yo-Yo Player, Professional, and National Yo-Yo Achievement Award Winner Brandon Jackson.

We currently accept all major credit cards and paypal as payment options.

We ship all orders within 24 business hours and in most cases the same day you place your order!

For sure! Shoot us an email and we’ll resend it right away.

We ship most orders using USPS Priority Mail. USPS Priority mail is a quick, direct to mailbox option that we prefer and have found that our customers prefer due to it’s low cost and fast shipping time.

If there is something you are looking for and you can not find it in our shop, please send us an email to let us know! We will do our best to get it in stock right away.

We pride ourselves in keeping a vast selection of product from all manufacturers/brands. We aim to keep all products in stock but from time to time we will sell out. Especially with popular brands/products. In some cases, the product may produced in a limited run and may not be restocked. Please do not hesitate to contact us if there is something you would like to see restocked.

Wouldn’t it be awesome to be sponsored, but be able to change up the brand of product you are using? We know it would. Currently we do not have a sponsored team of players, but it is something that is in consideration for the future! We are always looking for supporters who will help us spread the word and appreciate any support we get, so if we see you helping us out by waving the flag we’ll notice.

We are always growing our product selection. If you do not see a brand you are looking for please send us an email to let us know and we will do our best to stock it right away!

Sure thing! If you are having issues with any product you purchase from us, do not hesitate to let us know by sending us an email. We have many years of experience in helping beginners and professionals alike and can assist with any issues you may have from basic play issues to helping you find replacement parts.

This is a question we are asked often and have incorporated these categories for you to browse! All you have to do is visit the navigation bar at the top of our page then select the skill level you are looking for.

We’ve seen yo-yo players start at ages as low as 4 years old, but not everyone is a prodigy. We recommend yo-yos for children 7 and up as they are able to get the basics down easier as they have began building their motor skills.

We’ve found that youtube is a great resource for learning the basics as well as advanced tricks. Video seems to be the easiest to learn from, but some prefer books to learn the basics. It’s a matter of personal preference.

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